Last updated: July 20, 2010
Appendix A: Help and Docs
This guide is just a brief introduction to some of the basics, but there are many places where you can get additional help from openSUSE users - which method to choose depends on personal preference.
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Always give detailed problem descriptions, and provide relevant information, such as openSUSE version, desktop environment, relevant hardware components etc., when asking for help online - otherwise it's impossible to help you effectively. |
A.1 Search the Web
In most cases you'll easily find the answer to your question with a simple search using your favourite web search engine. Google provide a search page specifically for GNU/Linux related searches:
http://www.google.com/linux
A.2 Forums
You can ask for help on the official web forums.
http://forums.opensuse.org
A.3 IRC
You can get help in realtime using IRC (Internet Relay Chat). The IRC-client Konversation is installed by default and preconfigured to join the
#suse channel on the Freenode IRC network.

If you're new to IRC you should probably read the rules before joining.
http://opensuse-community.org/IRC_rules
IRC channels also exist for support in many other languages than English. See the list here:
http://en.opensuse.org/openSUSE:IRC_list
A.4 Mailinglists
You can get support on mailing lists, see:
http://en.opensuse.org/openSUSE:Mailing_lists
A.5 Linux User Groups
There's likely to be a LUG in your vicinity, with mailinglists or forums and possibly meetings where you can get help face-to-face and meet other GNU/Linux users in "real life".
A.6 Documentation
You'll find a lot of docs and howtos on the openSUSE wiki:
http://en.opensuse.org/Portal:Documentation
Many applications come with a handbook, often you can access it by pressing
F1. Usually packages also include documentation which is normally installed to the location
/usr/share/doc/.
A.7 Hardware
GNU/Linux supports most hardware, but not all. Components that are very new on the market, or components with little marketshare, are most prone to causing problems. Here are some databases tracking support for various hardware types. It's recommended to research whether hardware is supported by GNU/Linux before making a purchase.
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Don't expect these databases to be 100% complete or up-to-date - and remember to contribute with your own findings. |
A.8 General and in depth knowledge
If you really want to get deep knowledge of GNU/Linux on a serious level, consider reading some books. Technical book stores are loaded with GNU/Linux litterature and you might find something interesting in your local library too. You can also check out these websites, for gratis e-books:
http://tldp.org/
http://en.flossmanuals.net
http://www.freetechbooks.com/
Send your comments via e-mail to admin [at] opensuse-guide.org